Shipping & Returns


Shipping Information

For any returns please make sure you have obtained RMA #, and make sure this RMA # have been written on the box that is being returned. Send to:

Techwizz security solutions

www.techgiftshops.com

1320 Coney Island Ave.

Brooklyn N.Y. 11230

 

 

Easy Returns & Exchanges

Standard Return Policies applicable only to products purchased by you directly from the Techgiftshops.com website.

  • You may obtain an RMA number by contacting Techwizz security solutions Customer Service through any of the methods provided at www.techgftshops.com/contact
  • Any return for a refund may be subject to a 15% restocking fee.
  • Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:
    • Any product not purchased from Techwizz security solutions.
    • Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number
    • Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product
    • Any product from which the UPC code has been removed from its packaging
    • Any product that exhibits physical damage

Out-of-Stock (Back-Order) Items
If Techwizz no longer carries an item that is sent in for replacement, or if that item is simply out of stock, the item will be sent to our Back-Order RMA Department. You will be notified via email of two options: 1) Techwizz can send you a comparable replacement item, or 2) Techwizz can issue you a refund at the current market value of the product. A current-market-value refund may not exceed the original invoice price. If the item is returned within 30 days of the original invoice date, a full refund will be issued.

Standard Return Policy

 

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes (15%)

Limited Replacement Only Return Policy

 

  • Return for refund within: non-refundable
  • Return for replacement within: 30 days

FINAL SALES RETURN POLICY--NO REFUNDS/EXCHANGES/REPLACEMENTS

 

  • No Refunds
  • No Exchanges
  • No Replacements
  • No Returns

Software Standard Return Policy

 

  • Return Retail Software for refund within: 30 days (must be unopened)
  • Return OEM Software for refund within: 30 days (must be unopened)
  • Return Defective (Retail or OEM) Software for replacement within: 30 days

The following conditions are not acceptable for return, and will result in the merchandise you have returned to Techwizz being returned to you:

  • Software items that have been opened (if requesting a refund)
  • Software items lacking the original packaging

Open Box Refund Only Return Policy

 

  • Return for refund within: 30 days
  • Return for replacement within: non-replaceable

techgiftshops.com does not offer any express warranties. However, many of the products available through techgiftshops.com are covered by Manufacturers' Warranties.

Limited "Refund Only" Return Policy

 

  • Return for refund within: 30 days (only if unopened)
  • Return for replacement within: non-replaceable
  • Restocking Fee: Yes, up to 15%